Tony's Auto Body Shop - Serving Ventura County Since 1965

CUSTOMER TESTIMONIALS
Dear Horacio, Thank you for all your help in guiding my car through the repair process, and in being sure that the car was being properly repaired. I appreciated your updates and the care you showed in trying to be sure my car was being made roadworthy. Thank you also for cleaning it so well and making it presentable. Again, thank you and your very best wishes to you and yours ! ! H. Miller

Dear Tony: I am writing to acknowledge the integrity behind your quality repair service as well as your eminent staff. I can’t say enough about how wonderful my experience was thanks to your team members and their excellent customer service. The initial welcome I received was absolutely astonishing; Ms. Rosie and Ms. Mandy were truly divine and a pleasure to do business with. They provided sincere, expedient service beyond what one could imagine. Their professionalism accelerates beyond the norm and they should be commended for their courtesy and proficiency with the business. Later, Mr. Raul inspected my vehicle and walked me through the typical protocol for your facility. In addition, he provided me his undivided attention making me feel as though I am truly a valued customer. I was absolutely delighted to be dealing with someone so knowledgeable, respectful and professional. I must also thank Mr. Joel who has always provided superior quality work and is indeed an asset to your team. It is because of him I am a returning customer, as well as my family, and friends. He had never failed in being consistent with providing an exceptional five star service! You are lucky to have people of this caliber working with you and I am sure your other team members have benefited greatly from such a superb environment. I would like to thank you for employing such competent people and hope you continue to find employees of this level. The service received from this staff should be applauded as they are by far an exceptional team that operates efficiently with smiles and care. Elizabeth S.

Dear Tony & Staff, Thanks for taking such good care of my CRV Jeann S.	Thank You Adrian, I know why your shop was so highly recommended by my co-workers. You and everyone at Tony's is first class. Thank you again, Alan B.

Dear Jay, Please accept this letter of gratitude for the outstanding service provided by your service shop. I was treated like a VIP. From the first person that greeted me all the way to the person that delivered my car, everyone was professional, courteous and gave me a sense that they cared. My friends, family and clients will be hearing of your outstanding service. I will gladly and eagerly recommend your shop to everyone. Sincerely, Brenda A.

To You Nice People at Tony's Body Shop, I just wanted to give you guys a belated big "Thank you" for the work you did on my truck back in January. Though the damage to my new truck was relatively minor, about $600 damage, the professionalism and courtesy of all your personnel was truly appreciated. Adrian was the person I dealt with and he was professional and prompt with his work. My truck was done in the promised time, (2 days). The work itself was flawless, and my experience with your body shop was excellent. I would not hesitate to recommend your shop to anyone. Your whole shop is outstanding. Thanks again!! John U.

Dear Jay and Company, When my car sustained significant front end damage in a collision on January 12th, I had no idea where to take it for repairs. Both my insurer and my colleague, who is a fleet manager, recommended Tony's Body Shop, so I had my Honda towed in. Naturally I was upset about the accident and worried about my car. The very next morning I was at an Oxnard Chamber of Commerce breakfast and you made a short sales pitch for Tony's Body Shop. I was impressed with your sincerity, your obvious pride in the family business and the fact that you talked first about helping people and second about high quality auto body work. Throughout my entire experience dealing with you, I found that your work as every bit as good as your word. I can't tell you how refreshing it is to deal with skilled, honorable business people who do what they promise and more, on time and under budget. The last time my car looked this good I was probably driving it off the dealers' lot. You delivered exceptional craftsmanship with great courtesy, and you brought the job in under the estimate. I can't think of what more a customer could ask of you. Thank you so much for turning a car accident into a positive business experience. I will be telling my friends and colleagues about Tony's for years to come. Yours Truly, Deborah L.

Dear Tony, Here, finally, is a letter I've been writing that I mentioned to you over the telephone today. First, I though it very thoughtful that you called to see if I was satisfied with the work your shop had performed on my car. It is not often in today's world that the busy owner of any business will take the time to call and thank his customer and be sure that his customer is satisfied and happy with the work performed. Yes, I am very pleased with both the customer service provided and the results of the body work done on my VW. I was provided an update almost every day as to the progress being made on my car - I never had to call and ask. When my car was returned to me, it was not only in excellent repair, but immaculate inside and out. Did you detail it? That's how good it looked. I don't recall the name of the young lady who phased me out Saturday morning when I picked up my car, but she was so pleasant and friendly, like the rest of your front office staff. Keep up that great family tradition. I will definitely refer everyone I know in need of a great body shop to go to "Tony's" in Oxnard. Sincerely, Bev A.

Dear Mr. Flores, This is just a short note to let you know that I was completely satisfied with the repair work recently performed on my Lexus as well as the manner in which your staff handled my problem. Damien Martinez was completely professional and Rosie was very efficient in handling the paperwork involved. I was impressed with your facility and the manner in which it was kept. I moved to the Oxnard area 20 years ago and unfortunately have used auto body repair shops more than I would like to admit. I am sorry that it took this long to find Tony's. And this is said not because you were the least expensive of the three estimates I obtained. I hope that I do not require your services in the future, but if I do, you can be sure I will return. Thank you. Douglas M.

Dear Adrian: Thank you for all the extra service provided to me by Tony's Body Shop while having an outside contractor pinstripe my T-Bird. I really appreciate you taking the time to get this work done properly and guiding me through the process. Your advice resulted in a far better look than if I had stayed with my original idea. I feel confident when having my automobile work done a Tony's body Shop that the job will be completed to the highest professional standards without any worries. Sincerely, Tom Q.

Dear Mr. Flores, This letter is long overdue! I cannot count the times I have told myself that I should write a letter commending your excellent service and forwarding a copy to Allied Insurance Company administrators. Unfortunately, procrastination - where good intentions are concerned - all too often rears its ugly head and I forget to follow through. Today I resolved to put it in writing once and for all. The first time my insurer referred me to your company, I was apprehensive - being unfamiliar with your business. I wasn't sure my mini-van would get the best treatment. I soon found that my worries were groundless! Your staff's professionalism and proficiency are outstanding. I especially want to commend Adrian Cruz for his thoroughness and gentlemanly courtesy. Each time he has assessed the damage to my car and provided an estimate, he has gone out of his way to make the process as painless to my wallet as possible.. So much so, that despite the fact that the van has been dented, it is almost pleasurable to take it in! (Of course, paying the bill isn't exactly a party; but the outcome is worth every penny). Your office staff is also exemplary. Also, computer access to the progress in repair of each client's vehicle is a very welcome, unusual innovation. Business excellence is a reflection of the administrator's acumen and considerate treatment of both his staff and customers; so my appreciation and admiration are extended to you for the manner in which you run Tony's. You could teach a seminar to other organizations! Sincerely, Kirk W.

Tony's We will definitely refer your business to those we come in contact with! You shine in customer service!!! Sincerely, Lori & Daneil H.

To the staff of Tony's Body Shop, We want to thank you and your entire staff got the excellent work and service you have to us. Our Toyota looks like new! Thank you for easing the pain of my accident by being so nice, efficient, hospitable, professional, and committed to restoring it to its original condition. Christian was very helpful. Please thank the guys. Cameron H.

Tony's Body Shop, Thank you for the excellent work you did to repair the damaged paint on my Camry. I can not tell the repair from the original. Thank you also for the courtesy and professional service I received from your front office staff. Regards, Charles M.

Adrian, Thank you for going the "extra mile". I'm very appreciative. Toni M.	Dear Adrian, A small token of my appreciation for going up & beyond what we would expect. You are truly a professional and a very special person at that! I’m sincerely blessed to know you and be one of your customers for life! Have an awesome day and thanks again. Sincerely, John L.